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Issues with UNCG Network Traffic to Time Warner Cable Customers

Posted on Wednesday, September 4th, 2013 by Todd Sutton under Service Disruption.

Update 9/4/13 – Network traffic going to Time Warner Cable has been restored. All UNCG websites should now be available. If you continue to experience problems please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.

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ITS has become aware of an issue where all network traffic going to Time Warner Cable (TWC) is being dropped. Anybody who uses Time Warner Cable as their service provider will not be able to access any UNCG websites including iSpartan, Blackboard, UNCGenie and the UNCG Home Page. We are currently working with UNCG’s service provider and TWC to resolve this issue and will post more details as they become available.

If you have questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.

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