Technology News

Information Technology Services

Information Technology Services (ITS) has completed all procedures planned to decommission the Blackboard Collaborate service, which will be permanently shut off on June 30, 2016. All existing Collaborate rooms and recordings will be inaccessible after that time.

As announced on November 18, 2015, UNCG is adopting WebEx Training Center as its new Synchronous Learning Management System (SLMS). Learn more about the WebEx service, including other “centers,” at

Since January 2016, ITS has sent regular notices to known room owners and individuals believed to have recordings in Collaborate about the end of the Collaborate service. If users need to retrieve recordings from a Blackboard Collaborate room they own, they can do so:

  1. From within the Canvas course, where the recordings were originally made, or
  2. By contacting 6-TECH if the recordings are from a session that was held outside of Canvas / Blackboard. Please note that sessions created in Blackboard Learn may not be accessible any longer, as Blackboard Learn is no longer in use at UNCG.

If you have questions or need assistance, please contact 6-TECH at (336) 256-TECH (8324) or