Technology News

Information Technology Services

UPDATE: 11/30/2016 7:40 p.m.

At this time all services appear to be operating normally.

ITS apologizes for any inconvenience caused by this issue and will continue to monitor the situation.

If you have questions or continue to experience problems, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.


UPDATE: 11/30/2016 4:30 p.m.

ITS has detected renewed activity related to the earlier network event. Visitors to campus web sites may experience slow load times or problems accessing campus services from off-campus while the attack continues. We will update this article with more details as they become available.


UPDATE: 11/30/2016 2:15 p.m.

The issue affecting off-campus access to multiple campus services has been resolved. All services should now be functioning normally.


[Original post 11/30 10:40 a.m.]

A distributed denial of service attack (DDoS), similar to last night’s attack, is currently affecting authentication to multiple campus services, including Google, Canvas, Office 365, Box, and Qualtrics. The attack began 9:00 a.m. and is ongoing.

While the attack continues, you will not be able to access these services from off-campus. Access from on-campus should be unaffected.

Information Technology Services (ITS) is investigating the issue with our internet service provider and will update this news article as soon as more information and details are available.

ITS apologizes for any inconvenience caused by this issue. If you have additional questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.