To: All students, faculty, and staff who use eduroam, UNCG’s primary wireless network
From: Information Technology Services (ITS)
Date: March 31, 2017
IMPORTANT! On April 13, ITS will perform required system updates on the eduroam wireless network. This may require you to update the wireless network settings on devices (e.g., laptops, tablets, smart phones) where you use the eduroam network. These settings should not be updated prior to 7 a.m. on April 13.
This change will not affect other campus wireless networks including GCN Wireless, UNCG-Wireless (which is the network for guest access and entertainment devices), or JSNN-Wireless.
Note: Faculty and staff who connect to eduroam using Windows laptops that are university-owned and on the GCN network should not have to update wireless settings.
Instructions for updating the wireless network settings on your wireless device
Important: If your device was previously set up to connect to the eduroam network, it may attempt to connect to eduroam as it normally does but you will get error messages or be unable to login successfully. You can cancel out of any window or error message and update your settings following these instructions. These settings should not be updated prior to 7 a.m. on April 13.
Follow the instructions that correspond to your device:
- Windows: Connect to the Wireless Network with Windows
- Mac: Connect with Apple Mac OS X
- Android mobile device: Connect with Android
- iOS mobile device: Connect with iOS
If you have questions or need assistance, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu. For walk-in support, please visit the 6-TECH Service Center in the lobby of the McNutt Building or the SuperLab in the Jackson Library.
4/5/2007: This news article has been revised to include the note about Windows laptops not needing to be updated if they are university-owned and on the GCN network.