Technology News

Information Technology Services

Who: Faculty, staff and students

What:  Planned downtime for the following services:

  • Banner Production database (BANPRD)
  • Reporting, including WebFOCUS, against BANPRD Production
  • Banner INB
  • UNCGenie
  • GetMypin
  • Banner Account Provisioning
  • Self Service Password Reset (SSPR)
  • Workflow
  • Nolijweb
  • DegreeWorks
  • Financial Aid phone and web chat authentication
  • Touchnet Payment Gateway

During the maintenance window, intermittent outages may occur for the following:

  • ODS Production (ODSP)
  • WebFOCUS reporting against Banner and ODS Production
  • Please note that the ODS nightly data refresh will not run on the evening of 5/20/17.

When: Saturday May 20, 6:00 am – Sunday May 21, 5:00 pm

Why:  Information Technology Services (ITS) will implement an Oracle upgrade to the Banner production database (BANPRD)


If you have questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.