Technology News

Information Technology Services

Update: 6/2/2017, 4:15 p.m.

The issue affecting Kumo Cloud-Mapped Drives in MyCloud and ITS Labs has been resolved. We are unaware of any ongoing problems at this time.

We apologize for any inconvenience this issue may have caused. If you have questions or need assistance, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.


(Original post: 5/30/17, 7:26 p.m.)

Information Technology Services (ITS) is aware of an issue affecting drives mapped through Kumo in MyCloud and ITS-managed labs. This issue affects mapped drives configured for Box, Google Drive and/or Microsoft OneDrive. Users will not be able to use these mapped drives until the issue is resolved. Other drives mapped to local network storage are not affected by this issue.

This article will be updated with more information as it becomes available. If you have questions or need assistance, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.