Technology News

Information Technology Services

On Monday, June 19, Information Technology Services (ITS) and the Students First office implemented a change to the way staff, faculty, and students access Starfish. Previously, authentication to Starfish was handled via an LTI tool in Canvas. Now, users accessing Starfish via Canvas will be directed to enter their UNCG username and password if they have not recently authenticated using Single Sign On (SSO). Otherwise, you will be automatically signed into Starfish.

To access Starfish via Canvas:

  1. Open your web browser and log into Canvas at
  2. Click on Account.
  3. Click on Starfish. A new window will open, redirecting you to If you have not recently authenticated via SSO, you will need to enter your UNCG username and password
  4. Arrive at your Starfish homepage.

Users may also access Starfish by going directly to

Using SSO to authenticate to Starfish allows users to access Starfish outside of Canvas so that both sites may be opened concurrently for maximized student academic tracking. The change was made in response to faculty and staff feedback gathered since the implementation of Canvas at UNCG.

For help accessing Starfish and its various features, please refer to the University’s Starfish website for instructional guides. Direct questions to