Protecting University data is important. For increased data protection, UNCG uses CloudLock, a cloud security service operated by Information Technology Services (ITS).
CloudLock scans cloud storage services like Google Drive and Box to guard against inadvertent exposures and ensure data security.
These scans check data patterns and file permissions to determine if there might be a security risk. (Note: This is an automated process; ITS will not read your files.)
When CloudLock identifies a file that may contain sensitive data, such as Social Security numbers or credit card data, it generates an alert. In the coming weeks, ITS will begin sending email notifications to faculty or staff who own files that trigger alerts.
What to do if you receive notification of a CloudLock alert
If you receive one of these messages, please consider the following:
- Do you need to keep the file in cloud storage?
- Is the file shared with only the necessary individuals?
- Please use UNCG’s Box service for Moderate and High Risk data.
Business, academic, and research data are subject to the university’s Data Classification Policy which defines four categories of data with respect to risk: High, Moderate, Low, and Minimal. Storage requirements have been established for each category of data. It is important to properly classify data and to only store it in services that meet these requirements.
If you have questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.