Technology News

Information Technology Services

Update: 3/2/18 6:45 p.m.

The issue with Canvas access has been resolved. ITS apologizes for any inconvenience caused by this issue.

If you have additional questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.


{Original post: 3/2/2018 3:45 p.m.}

At 3:10 p.m. this afternoon, Information Technology Services (ITS) was made aware of an issue preventing users from accessing Canvas. The issues appear to be connected to a larger outage that affected Amazon Web Services and several Internet Service Providers, however an exact cause has not been determined.

Visit these two status pages for more information on this outage.

Canvas Status information: https://status.instructure.com/
Amazon Status information: https://status.aws.amazon.com/

 

ITS apologizes for any inconvenience caused by this issue.  This article will be updated when more information is available.

 

If you have questions or need assistance, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.