ITS News

Information Technology Services

Support on Mac OS 10.11 for Box Desktop (Box Drive, Box Sync, Box Tools, Notes for Desktop and Box Tools)

  • On July 31, 2018, Box Drive, Box Sync, Notes for Desktop and Box Tools will no longer be supported on Mac OS 10.11. Per  OS support policy, Box will maintain support for only the two latest versions of Mac OS (10.12 & 10.13).
  • Following July 31, 2018, users will still be able to access the Box Desktop applications (Box Drive, Box Sync, Notes for Desktop and Box Tools) on 10.11, but it will be unsupported by Box, including all security patches.

Box Sync LTS v 4.0.7829

  • On June 15, 2018 Box will end support for the Box Sync LTS v4.0.7829 installer to ensure users are TLS 1.1+ compliant. Administrators who utilize our LTS installers for Box Sync deployments can use the new versions immediately and should update as soon as possible.
  • After Box disables TLS 1.0, the current LTS will no longer work. For more information about TLS 1.1+ compliance read our Community announcement here.

TLS 1.0

  • As previously communicated in Box’s last EOL announcement, in order to maintain the highest security standards, promote the safety of our customers’ data, and align with industry-wide best practices, Box will disable the TLS 1.0 encryption protocol across all Box services on June 15, 2018.
  • After Box disables TLS 1.0, users leveraging browsers, 3rd party applications or Box applications that do not support TLS 1.1 or 1.2 will not be able to access Box. Review the Box Community article Preparing for TLS 1.0 Disablement for best practices.
  • Note: On June 15, 2018 these desktop applications will enforce the previously announced deprecation of the .NET 4.0 framework which can be found here. All Windows machines must be on .NET 4.5.2 or higher.

WebDAV Support

  • On Jan 31, 2019, Box will deprecate support for WebDAV. Note: UNCG does not currently offer access to our Box environment through WebDAV.