Technology News

Information Technology Services

Who: Faculty, staff and students

What: Planned downtime for the following services:

  • UNCGenie
  • Self-Service
  • Password Reset (SSPR)UNCG Account Provisioning
  • GetMyPin
  • Banner INB
  • Banner 9 Admin
  • Workflow
  • Document Management (BDM)
  • Degree Works
  • UC4/Application Manager
  • Argos reporting from Banner
  • WebFOCUS reporting from Banner

Some services will be restored prior to 5:00 pm with intermittent interruptions during the migration process.

From Saturday, May 12, 2018, 5:00 pm (end of the BANPRD event), through Sunday, May 13, 2018, 9:00 pm,
intermittent outages may occur for the following:

  • ODS Production (ODSP)
  • Reporting, including WebFOCUS, against ODS Production

Please note that the ODS nightly data refresh will not run on the evening of May 12.


  • Saturday, May 12, 6:00 am – 5:00 pm (all listed services, except ODSP)
  • Saturday, May 12, 5:00 pm. through Sunday, May 13, 9:00 pm (ODSP only – intermittent outages)

Why:  Banner Database being migrated to a new server

If you have questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or