Technology News

Information Technology Services

Update (Resolved): 9/12, 7:15 p.m.

Microsoft has resolved the problem affecting OneDrive service and users should be able to access OneDrive as usual.

If you have questions or need assistance, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.


Update: 9/12/2018, 4:30 p.m.

The cause of the problem affecting OneDrive service has been identified and is being resolved by Microsoft. Some users may be able to access OneDrive again, but others may continue to have issues until the problem is fully resolved. Updates will be posted when the problem is resolved or more information becomes available.

ITS apologies for any inconvenience caused by this issue.

If you have questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.


{Original post: 9/12/2018, 2:37 p.m.}

Information Technology Services (ITS) is aware of an issue that may interrupt access to OneDrive and related apps, such as Office 365 and Kumo. A root cause has not been identified yet, but ITS will provide updates as information becomes available.

If you have questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.