Technology News

Information Technology Services

UPDATE (Resolved): 10/16/2018, 1:10 p.m.

An issue at Duo Security, Inc., our two-factor authentication (2FA) vendor, occurred today between 11:30 a.m. and 12:30 p.m. It affected UNCG’s Duo service, which prevented logins to multiple services. Duo service is restored and functioning normally.

ITS and Duo Security, Inc will continue to monitor service. ITS apologizes for any inconvenience caused by this issue.

If you have questions or need assistance, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu


{Original post: 10/16, 2018, 12:15 p.m.}

Information Technology Services (ITS) is aware of an issue affecting Duo, our two-factor authentication (2FA) application.  The issue is preventing logins to multiple services.

ITS apologizes for any inconvenience caused by this issue.

This article will be updated with more information as it becomes available. If you have questions or need assistance, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.