ITS News

Information Technology Services

Update (Resolved) 10/31/18, 1:30 p.m.

As of 1:18 p.m., Duke Power and AT&T report that power and telephone services have been restored.

If you have questions or continue to experience problems, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.


{Update: 10/31/18, 9:20 a.m.}

The telephone service disruption on campus was caused by a power outage. Duke Energy and AT&T are on site.  A generator has been installed, which should temporarily restore phone services on campus.

Duke Energy and AT&T report that power and telephone service should be fully restored by 12:30 p.m. ITS will update this article when the issue has been resolved.

We apologize for any inconvenience caused by this issue and will continue to monitor the situation.

If you have questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.


{Update: 10/31/18, 8:30 a.m.}

Information Technology Services (ITS) is working with AT&T to restore all services to UNCG campus phone systems.

Due to an AT&T system issue, outgoing or incoming OFF-CAMPUS calls cannot be completed from or received by the campus phone system. The outage was reported at approximately, 10:21 p.m. on Tuesday, October 30, 2018.

Please note, all on-campus, 5-digit calls are working at this time.

We are working diligently with AT&T to resolve this issue as soon as possible.

ITS apologizes for any inconvenience and will update this article as more information becomes available or when the problem is resolved.

If you have questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.


{Original Post: 10/30/18 at 10:21 p.m.}

Information Technology Services (ITS) is aware of an issue with telephone services on campus. We are actively working to resolve the issue.

ITS apologizes for any inconvenience and will update this article as more information becomes available or when the problem is resolved.

If you have questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.