ITS News

Information Technology Services

Update (Resolved) 4/3/19, 4:15 p.m.

Box has resolved the outage that began at approximately 1:10 p.m. Functionality of Box Web App and native applications is fully restored.

Go to Box status for further information on this issue.

For technical assistance, please submit a 6-TECH ticket, call 6-TECH at (336) 256-TECH (8324), or email 6-TECH@uncg.edu.


{Update 4/3/19, 2:15 p.m.}

Box reports that services are restored, but they are still monitoring the issue. Service may be intermittent until the issue is reported as resolved. 

ITS continues to monitor the service, and will provide updates as they become available from the vendor.

For technical assistance, please submit a 6-TECH ticket, call 6-TECH at (336) 256-TECH (8324), or email 6-TECH@uncg.edu.


{Original Post 4/3/19, 1:30 p.m.}

Box has reported that users are unable to connect to their services. The issue began at approximately 1:10 p.m.  Box is working to restore services as soon as possible.

Information Technology Services (ITS) will continue to monitor the situation and will update this news article with more information as it becomes available.

Visit the Box status page for more information on this outage.

For technical assistance, please submit a 6-TECH ticket, call 6-TECH at (336) 256-TECH (8324), or email 6-TECH@uncg.edu.