ITS News

Information Technology Services

Update (Resolved): 5/22/19, 9:50 a.m.

Information Technology Services (ITS) is aware of an issue that affected Banner 9, UNCGenie, WebFOCUS, and Banner INB logins from approximately 2:15 a.m. until 9:50 a.m.

ITS confirms that these services are now functioning normally.

ITS apologizes for any inconvenience caused by this issue, and will continue to monitor the situation.

For technical assistance, please submit a 6-TECH ticket, call 6-TECH at (336) 256-TECH (8324), or email 6-TECH@uncg.edu.


{Update: 5/22/2019, 8:14 a.m.}

An issue affecting Banner 9, UNCGenie, and Banner INB is preventing logins to those applications.

ITS is working to resolve the problem as quickly as possible. This article will be updated with more information as it becomes available.

For technical assistance, please submit a 6-TECH ticket, call 6-TECH at (336) 256-TECH (8324), or email 6-TECH@uncg.edudu.

 


{Original post: 5/22/2019, 6:45 a.m.}

Information Technology Services (ITS) is aware of an issue affecting Banner.

Login to some Banner applications are unavailable.

This is affecting new logins to multiple Banner applications.

This article will be updated with more information as it becomes available.

If you have questions or need assistance, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.