ITS News

Information Technology Services

Update (Resolved): 6/2/2019 7:30 p.m.

The issue affecting Google services is resolved.  The problem occurred between 3:17 p.m. and 7:30 p.m. and prevented users from accessing most Google services.

We apologize for any inconvenience caused by this issue.

If you continue to experience problems with this issue, please submit a 6-TECH ticket, call 6-TECH at (336) 256-TECH (8324), or email 6-TECH@uncg.edu.

 


{Update: 6/2/2019 7:00 PM}

Google has restored service to some users and expects complete resolution in the near future.


{Update: 6/2/2019 5:50 PM}

Google is continuing to investigate a network congestion issue. They believe they have identified the cause.


{Original Post: 6/2/2019 4:50 PM}

Information Technology Services (ITS) is aware of an issue affecting a wide range of Google Services.

This issue affects most, if not all services in the Google Apps For Education suite, including, but not limited to,  Gmail, Docs, Hangouts, Drive, Calendar and Voice.

This article will be updated with more information as it becomes available.

For technical assistance, please submit a 6-TECH ticket, call 6-TECH at (336) 256-TECH (8324), or email 6-TECH@uncg.edu.