ITS News

Information Technology Services

Update (Resolved): 11/4/2019, 1:28 p.m.

On November 4, 2019, between approximately 11:50 a.m. and 1:15 p.m., there was an issue that prevented many users from uploading, downloading, and opening files. Box reports that the problem is resolved. ITS will continue to monitor the service.

For technical assistance, please submit a 6-TECH ticket, call 6-TECH at (336) 256-TECH (8324), or email 6-TECH@uncg.edu.


{Original post: 11/4/2019, 12:21 p.m.}

At approximately 11:50 a.m., Box reported an issue with uploading, downloading, and opening files. Box is working to restore services as soon as possible.

Information Technology Services (ITS) will continue to monitor the situation and will update this news article with more information as it becomes available.

Visit the Box status page for more information on this outage.

For technical assistance, please submit a 6-TECH ticket, call 6-TECH at (336) 256-TECH (8324), or email 6-TECH@uncg.edu.