ITS News

Information Technology Services

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Phone and Email Support

Normal operating hours:

  • Monday – Thursday: 7 a.m. – 10 p.m.
  • Friday: 7 a.m. – 8 p.m.

Holiday periods:

  • New Year
    • December 31: 7 a.m. – 7 p.m.
    • January 1: Closed
  • Spring Holiday
    • Closed Friday (Check UNCG Academic Calendar for yearly dates)
  • Thanksgiving
    • Thanksgiving Day: Closed
    • Friday after Thanksgiving: 10 a.m. – 8 p.m.
  • Winter Holiday
    • December 24: 7 a.m. – 7 p.m.
    • December 25: Closed
    • December 26: 10 a.m. – 10 p.m.

Walk-in Support

Normal operating hours:

  • Monday – Thursday: 8 a.m. – 6:30 p.m.
  • Friday: 8 a.m. – 4 p.m.
  • Saturday & Sunday: Closed

Operating hours are subject to change during holidays and semester breaks. Check for exceptions to normal operating hours.

Online Support

6-TECH Online Service Portal provides 24×7 support.


These operating hours are effective December 16, 2019.

Please visit 6-TECH Service Center for complete details about services offered.

For technical assistance, please submit a 6-TECH ticket, call 6-TECH at (336) 256-TECH (8324), or email 6-TECH@uncg.edu.