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Information Technology Services

Update (Resolved): 12-15-19, 9:15 a.m.

On 12-15-19, between 8:20 a.m and 9:15 a.m, there was an issue that affected MyCloud. ITS confirms that the MyCloud service is restored and functioning normally. ITS will continue to monitor the service.

We apologize for any inconvenience caused by this issue.

If you continue to experience problems with this issue, please submit a 6-TECH ticket, call 6-TECH at (336) 256-TECH (8324), or email 6-TECH@uncg.edu.


Original Post: 12-15-19, 9:10 a.m.

Information Technology Services (ITS) is aware of an issue affecting MyCloud.

MyCloud is currently unavailable everywhere except computer labs.

ITS will update the ITS System Status page as more information becomes available.

For technical assistance, please submit a 6-TECH ticket, call 6-TECH at (336) 256-TECH (8324), or email 6-TECH@uncg.edu