ITS News

Information Technology Services

Who: Faculty, staff, and students with computers running Windows 10

What: Microsoft releases critical patch for Windows 10 and Server 2016

On January 14, 2020, Microsoft released a critical update for Windows 10 to address a severe vulnerability in the Windows operating system. Information Technology Services (ITS) is changing the normal patching schedule for campus computing to address this vulnerability.

UNCG-owned computers: The normal patching schedule for computers is being modified so that Friday, January 17, 5:30 p.m. is the deadline for this month’s installation. The updates will be installed automatically upon powering up your computer if they are not installed before this date.

If you have a UNCG computer at home, it should update automatically on the same schedule. If it does not, connect it to the General Computing Network (GCN) using the virtual private network (VPN) to update it.

To install the updates early, see the “How do I Install Updates Early?” section of Security Patches and Updates.

ITS-hosted servers: This vulnerability also affects Windows Server 2016. The normal patching schedule for servers hosted by ITS is also being modified to quickly protect UNCG computing infrastructure from this vulnerability.

Patching schedule:

  • Development servers – January 16, 2:30 a.m. – 5:30 a.m.
  • Validation servers – January 17, 12:01 a.m. – 8:00 a.m.
  • Production servers – January 18 and January 19, 1:00 a.m.- 8:30 a.m.

Personal computers: This vulnerability affects all installations of Windows 10. If you have a personal Windows 10 computer, you should patch it immediately.

For technical assistance, please submit a 6-TECH ticket, call 6-TECH at (336) 256-TECH (8324), or email