ITS News

Information Technology Services

Who: Faculty and staff

What: Cisco Voice over IP phone maintenance

When: Tuesday, January 21, 2020

On Tuesday, January 21, Cisco VoIP (Voice over IP) phones may experience a reset after 10:30 p.m. due to system maintenance. The reset should take 10 seconds or less.

In the unlikely event that a phone does not restart properly, unplug the power cable, wait 15 seconds, then plug in the power cable again. If this does not resolve the issue, contact 6-TECH.

For technical assistance, please submit a 6-TECH ticket, call 6-TECH at (336) 256-TECH (8324), or email 6-TECH@uncg.edu.