ITS News

Information Technology Services

Network file storage has been restored for users. If the network file space issue impacted your service, please reboot your system and restart it. If the service does not improve, contact 6-TECH.

Beginning at 5:30 p.m. today (Mar. 5), maintenance will be performed on MyCloud services to complete restoration of services. There will be no MyCloud access for users during the maintenance window. However, existing connections will not be affected. MyCloud service should be restored by 6:30 p.m.

ITS apologizes for any inconvenience caused by this issue.

If you have questions or are still experiencing issues, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.


The network file space issue is ongoing and has a growing impact, which now includes departmental N Drives and MyCloud. ITS continues to work with the vendor to resolve the issue. This article will be updated as more information becomes available.


Information Technology Services (ITS) is aware of an issue affecting network file space on N drive, S drive, and special volumes. ITS is working with the storage vendor to resolve the issue.

Please follow the ITS System Status page for future updates.

For technical assistance, please submit a 6-TECH ticket, call 6-TECH at (336) 256-TECH (8324), or email 6-TECH@uncg.edu.