ITS News

Information Technology Services

Update (Resolved): 3/22/2020, 9:40 p.m.

At approximately 5:30 p.m. on March 22, 2020, ITS became aware of an issue affecting the campus phone system. Campus phones were not able to place or receive calls to or from off-campus numbers.

To correct these issues, AT&T performed repairs, and ITS verified that service was restored.

ITS will continue to monitor the service.

If you experience any problems with your campus phone service, please report the issue immediately by submitting 6-TECH ticket, calling 6-TECH at (336) 256-TECH (8324), or emailing 6-TECH@uncg.edu.


{Original post: 3/22/2020, 5:30 p.m.}

At approximately 5:30 p.m. on March 22, 2020, ITS became aware of an issue affecting the campus phone system. Campus phones are not able to place or receive calls to or from off-campus numbers.

The issue is ongoing, and ITS is working with AT&T to restore services as quickly as possible.

The ITS System Status page, located at go.uncg.edu/its-status will be updated with more information as it becomes available.

For technical assistance, please submit a 6-TECH ticket, call 6-TECH at (336) 256-TECH (8324), or email 6-TECH@uncg.edu.