ITS News

Information Technology Services

Update: 4/14/2020, 4:30 p.m.

Due to technical difficulties, the transition scheduled for the morning of Tuesday, April 14, will occur the morning of Wednesday, April 15.

{Original post: 4/7/2020, 8:48 a.m.}

On Tuesday, April 14, 2020, UNCG’s G Suite services (Gmail, Google Drive, etc.) will transition to UNCG’s new identity access management (IAM) system.

Users who have not already set their Self Service Password Reset (SSPR) recovery email and security questions are encouraged to do so as soon as possible. Access to G Suite services will be disrupted on April 14 unless and until users have completed this step. Users who have previously set their SSPR recovery email and security questions do not need to do it again. For more information read the Identity Access Management (IAM) FAQs.

The new login for UNCG’s G Suite services will require users to enter their full UNCG email address as their username (e.g. and password.

For technical assistance, please submit a 6-TECH ticket, call 6-TECH at (336) 256-TECH (8324), or email