ITS News

Information Technology Services

Who: Faculty and staff with Windows GCN computers

What: Office ProPlus Desktop License Changes

When: Tuesday, July 7, 2020

Starting July 7, 2020, the license model for Office ProPlus desktop for Windows GCN computers changed from user-based to device-based. This means that when an Office application first launches on a device, the device is automatically licensed. No sign in is required.

Why: This new license model alleviates some of the support burden of user-based licensing and makes Office easier to use.

Client Action

On campus: The new licensing method is automatically applied to computers when they connect to the UNCG campus network. Therefore, if a computer is being used on campus, no action is needed.

Off campus (recommended, but not required): If a computer is being used off campus, the new licensing method can be applied by accessing UNCG’s campus network via VPN:

  1. Connect to VPN. (See Cisco AnyConnect VPN Client (Windows) for download and connection instructions.)
  2. Remain connected for approximately one hour to ensure the new licensing is completed. This process occurs in the background. No user actions are needed.

Frequently Asked Questions

Do I have to switch to the new device-based licensing to continue to use Office?
No. Office will still function if it is not switched to a device-based license.

How will I know if my computer has the new device-based licensing?
To check the licensing status in Office applications:

  1. Launch an Office application such as Word.
  2. On the Home screen, click Account.

    If the application does not open to the Home screen, click File to get to the Home screen.

  3. If the computer has a device-based license, the message “Belongs to: This device” will appear under Product Information.

What is not changing?

  • The license for Office on macOS computers on the GCN will remain user-based. At this time, Microsoft does not have an option for macOS device-based licenses.
  • Users will still activate Office on non-GCN and personal computers using a UNCG username and password. The activation process and 10-computer limit remains the same.
  • To make accessing files in OneDrive easier, users can still sign into Office on a computer with a device-based license. Go to the Account screen in any Office application and click Sign in. Signing in on a device-licensed computer will not count as one of 10 personal activations.

For technical assistance, please submit a 6-TECH ticket, call 6-TECH at (336) 256-TECH (8324), or email