ITS News

Information Technology Services

Who: Faculty, staff, and students

What:  Planned downtime for the following services:

  • UNCGenie
  • Self-Service Password Reset (SSPR)
  • UNCG Account Provisioning
  • GetMyPin
  • Touchnet Payment Gateway
  • Banner
  • Workflow
  • AIMS parking system
  • PIN Verification on Financial Aid Phone Tree
  • Degree Works
  • Oracle Internet Directory
  • Application Manager (aka UC4)
  • Grouper
  • Reporting, including WebFOCUS & Argos, against Banner Production
  • Reporting, including WebFOCUS & Argos, against ODS Production

When:  

  • Saturday, August 8, 2020, 6:00 a.m. to 12:00 p.m.  (all listed services)
  • Saturday, August 8, 2020, 12:00 p.m. to Sunday, August 9, 2020, 1:00 a.m. intermittent data outages may occur for the following:  
    • Reporting, including WebFOCUS & Argos, against ODS Production

Please note that the ODS nightly data refresh will run on the evening of Sunday, August 9, 2020, as normal.

Why: Banner Infrastructural Components and HR Upgrades & ODS Oracle Upgrade

If you have questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.