ITS News

Information Technology Services

Who: Faculty, staff and students

What: Changes to hosted Oracle database servers – quarterly Critical Patch Update (CPU) patching

When: Thursday, November 12, 5:30 a.m. to 7:30 a.m.

Why:  ITS will perform a quarterly Oracle CPU, following a standard release schedule, to improve delivery and ensure the most secure hosted Oracle database services.

A few of the core services impacted by Oracle database security and bug patching are as follows:

Faculty/student services:

  • Self Service Banner (UNCGenie)
  • Student Accounts CreditCard payments
  • DegreeWorks
  • Admissions Pros
  • RMS
  • AIMS

Administrative services:

  • Banner AdminPages
  • Banner Workflow
  • Banner Document Management
  • ODS Reporting
  • WebFOCUS Reporting
  • Grouper
  • Zabbix

For technical assistance, please submit a 6-TECH ticket, call 6-TECH at (336) 256-TECH (8324), or email