ITS News

Information Technology Services

On Tuesday, March 16, 2021, Information Technology Services (ITS) change the Self Service Password Reset (SSPR) to allow the Microsoft Authenticator App to verify user identity via mobile app notification, text, and phone calls.

Registering an app or phone number does not auto-enroll your account into UNCG’s 2FA program. However, your account will use these options when you enroll in 2FA. 

Re-confirmation of Microsoft authenticators, phone numbers, email, and/or security questions will occur every 90 days.

For more information, see: