ITS News

Information Technology Services

Wave 1 of the Microsoft Teams Voice migration, planned for Tuesday, March 23, 2021 is being delayed to allow time for additional communication, training, and acquisition of required hardware. We will provide an updated timeline as soon as possible.

To help you get ready for the migration…

  • The Teams channel will remain open so you can get answers and support directly from the project team. 
  • The training sessions announced in the previous message will go on as planned. Please accept one or both invitations. These informative sessions will provide you with a comprehensive overview of this new, dynamic call service. 
  • Support will be provided to departments to help them assess and plan their equipment needs to get on board with Teams Voice. 

The ITS Knowledge Base, UNCG’s primary resource for technology information, provides more in-depth information on this new service:

Voice Services Migration @ UNCG

Microsoft Teams Voice @ UNCG 

Recommended Devices for Teams Voice

You may contact Project Manager Luke DiVenti (diventi@uncg.edu) with questions about this initiative. For technical assistance, submit a 6-TECH ticket, call 6-TECH at (336) 256-TECH (8324), or email 6-TECH@uncg.edu.