ITS News

Information Technology Services

6-TECH logoWho: 6TECH.uncg.edu (6TECH portal) users

What: Changes to Voice Services request forms in the 6TECH portal 

When: Wednesday, July 28 2021, 6:00 a.m.

Information Technology Services (ITS) retired the following forms:

  • Voicemail
  • Voice Services & Wiring

ITS implemented the following forms:

Why: UNCG has moved to Session Initiated Protocol (SIP) telephony with the Microsoft Teams Voice project. As a result, Voice over IP (VoIP) telephone services are no longer offered.

For technical assistance, please submit a 6-TECH ticket, call 6-TECH at (336) 256-TECH (8324), or email 6-TECH@uncg.edu.