ITS News

Information Technology Services

Who: Faculty and staff with computers running older versions of Windows and Mac OS

What: Installation of Microsoft patch to address recent vulnerabiity and associated printing issues

When: Tuesday, October 19, 2021

On Tuesday, October 19, Information Technology Services (ITS) will install a Microsoft patch that addresses the recent “PrintNightmare” vulnerability (CVE-2021-34527).

This patch was originally installed on September 21, but was rolled back when it caused unexpected issues with printing.

Computers running older OS versions were affected, including Macs running Catalina and older and PCs not running Windows 10, version 20H2.

To check which OS version your computer is running, see instructions for Windows or for Mac.

Action Required

If you have a computer running an older OS version as described above, you should take action before October 19 to avoid any disruption with printing to UNCG networked computers.

For technical assistance, please submit a 6-TECH ticket, call 6-TECH at (336) 256-TECH (8324), or email