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Originally scheduled for January 18, 2022, the configuration change for MyCloud Remote PC Desktops been postponed to February 1, 2022.

Who: Users with desktops configured for Remote PC (Remote PC Service description)

What: Software setting changes for the Virtual Delivery Agent (VDA) used to facilitate Remote PC connections

When: Tuesday, February 1, 2022, 5:00 a.m. – 7:00 a.m.

Why: The VDA must be configured for a new infrastructure implementation.

No downtime is anticipated for this change. If you experience an issue during or after the change, please refresh the browser or Workspace app on the device you are connecting from. 

For technical assistance, please submit a 6-TECH ticket, call 6-TECH at (336) 256-TECH (8324), or email