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Information Technology Services

Starting April 15, 2022, UNCG’s retention policy for Panopto videos will change to match Panopto’s new content retention policy*, and videos will be automatically archived according to this policy:

  • Videos that have not been accessed in 13 months are automatically archived.
  • The auto-archive process that determines when a video was last accessed runs twice per month.
  • Archived videos are deleted if they have not been accessed in three years.
  • NOTE: Users are not notified prior to files being archived.

*Panopto changed its default policy for all Panopto Cloud sites on January 3, 2022.

Currently, UNCG has unlimited storage for Panopto videos. Videos not accessed in three years are deleted.

See Panopto Archive Video to learn more about the new retention policy, how to restore archived videos, how to retain content, and more.

For technical assistance, please submit a 6-TECH ticket, call 6-TECH at (336) 256-TECH (8324), or email