ITS News

Information Technology Services

Who: Faculty, Staff, and Students

What: Oracle Database Quarterly Critical Patch Update (CPU) 

When: Thursday, February 10, 2022, 5:30 a.m. – 7:30 a.m.

Why: ITS follows a standard quarterly patching release schedule to improve delivery and ensure the most secure hosted Oracle database services.

During the maintenance window on Thursday, February 10, core Oracle-dependent services will be impacted, including the following services:


  • Self Service Banner (UNCGenie)
  • DegreeWorks
  • Admissions Pros
  • Student Accounts Credit Card payments
  • UNCG Account Provisioning
  • AIMS


  • Banner Admin Pages
  • Banner Workflow
  • WebFOCUS reporting from Banner and ODS Degree Works
  • Argos Reporting
  • ODS
  • Grouper

If you have questions or need technical assistance, please contact 6-TECH at (336) 256-TECH (8324) or