ITS News

Information Technology Services

Today, Friday, May 6 at approximately 7:45 a.m., an issue affecting AnyConnect VPN and Site-to-Site VPN was reported.

As of 2:00 p.m., these services are restored and functioning normally.

ITS will continue to monitor the service.

For technical assistance, submit a 6-TECH ticket, call 6-TECH at (336) 256-TECH (8324), or email 6-TECH@uncg.edu.

Follow the 6TECH status page to get real-time UNCG ITS system updates! 


{Update: 12/22/2021, 11:40 a.m.}

ITS is working with Cisco, the VPN services vendor, to resolve the connectivity issues reported this morning. We appreciate your patience as we work to restore service.

This article will be updated when the issue is resolved.

For technical assistance, submit a 6-TECH ticket, call 6-TECH at (336) 256-TECH, or email 6-TECH@uncg.edu.


{Original post: 5/6/2022, 9:15 a.m.}

Information Technology Services (ITS) is aware of an issue affecting AnyConnect VPN and Site-to-Site VPN. Currently, connections are unavailable for faculty, staff, and vendors who use these VPN clients.

mycloud.uncg.edu can be used for remote connectivity while ITS works to resolve the VPN issues.  

This article will be updated with more information as it becomes available. If you have questions or need assistance, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.

Follow the 6TECH status page to get real-time UNCG ITS system updates!