At approximately 9:25 a.m., Information Technology Services (ITS) reported an issue affecting access to the MyCloud Secure Desktop. 

At 9:45 a.m. that issue was resolved. ITS will continue to monitor the service. 

If you are still experiencing problems with MyCloud Secure Desktop, please submit a 6-TECH ticket, call 6-TECH at (336) 256-TECH (8324), or email [email protected].

Follow the 6TECH status page to get real-time UNCG ITS system updates.

Information Technology Services (ITS) is aware of and investigating an issue that is affecting access to the MyCloud Secure Desktop.

ITS will update this news article as more information becomes available.

Follow the 6TECH status page to get real-time UNCG ITS system updates!

For technical assistance, submit a 6-TECH ticket, call 6-TECH at (336) 256-TECH, or email [email protected].