Between 12:09 p.m. and 2:05 p.m. on Monday, October 10, 2022, ServiceNow experienced an outage that affected UNCG users. 

The issue appears to be resolved. ITS will continue to monitor the service.

If you are still experiencing problems with ServiceNow, please submit a 6-TECH ticket, call 6-TECH at (336) 256-TECH (8324), or email 6-TECH@uncg.edu.

Follow the 6TECH System Status page for status updates.

{Original Post: Monday, 10/10/2022, 1:00 p.m.}

ITS is aware that there are issues affecting ServiceNow, this appears not to be a UNCG issue and is widespread throughout ServiceNow’s system.

ITS will update this news article as more information becomes available.

For technical assistance call (336) 256-TECH.