Information Technology Services

Starting June 30, 2024, primary support for Windows operating systems will shift from Windows 10 to Windows 11. After this date, Information Technology Services (ITS) will deploy all new or reimaged Windows computers with Windows 11.

  • ITS-managed Computer Classrooms and Teaching Stations
    During the summer of 2024, all ITS-managed computer classrooms and classroom teaching stations will be upgraded to Windows 11.
  • MyCloud Desktops
    Also, during the summer of 2024, the Campus Desktop, Student Desktop, and other department-specific MyCloud desktops will be updated to Windows 11. This update does not affect faculty/staff computers using RemotePC. The Secure Desktop will remain on Windows 10 until further notice.
  • In-place Upgrade Option
    On May 13, 2024, an in-place upgrade option was released that allows users to upgrade to Windows 11 while keeping their existing files and applications. For more details, see ITS Releases Windows 11 In-Place Upgrade | Monday, May 13, 2024.

Why Upgrade to Windows 11?

Windows 11 offers a more modern operating system with new capabilities and enhanced security. ITS staff have worked to ensure the best possible experience for campus users with Windows 11.


Not all computers are compatible with Windows 11. Standard UNCG-issued computers manufactured after 2017 should be compatible. For compatibility questions, contact 6-TECH or your department’s DTS.

Computers unable to upgrade to Windows 11 will be reimaged with Windows 10. Departments should plan to replace these devices with Windows 11-ready devices by Summer 2025.

End-of-Life for Windows 10

On October 14, 2025, Windows 10 will reach end-of-life. Per UNCG’s Mobile Device Policy (Section 4.1.f), starting this date, computers running Windows 10 will not be able to connect to UNCG’s network.

Need Help or More Information?

For more information, including the requirements for Windows 11, see the Windows 10 to Windows 11 Transition Overview.

Contact 6-TECH at (336) 256-TECH (8324) or [email protected] for any questions or additional information.