ITS News

Information Technology Services

On Wednesday, January 6, 2021, the login process for Canvas will change to the process used for other cloud applications at UNCG, such as Google Workspace (formerly G Suite), Zoom and Microsoft Office 365. In the new login process, users enter their full UNCG email address as their username: Go to Enter your UNCG [Read More]

To continue providing the highest-level service to the UNCG community while managing COVID 19-related budgetary constraints, the 6-TECH Service Desk is refocusing efforts. Our new hours of operation are designed to provide support for the most clients possible, while maintaining adequate staffing levels. 6-TECH is also adding new avenues of support in the coming months, [Read More]

A new version of the qualitative data-analysis software ATLAS.ti is now available to eligible UNCG users.* There are significant changes in the new version, ATLAS.ti 9, including: License management changes that allow users to use the software without being connected to the UNCG network. Multiple ways to download and/access the software (including access via MyCloud [Read More]

On Wednesday, November 11, 2020, the secure virtual desktop environment will be available for all users of MyCloud-based Banner administrative applications and reporting, such as ePrint, Argos and WebFocus. This service is a part of Information Technology Services’ (ITS) Anywhere Access strategy and will allow Banner users to access critical business applications through a secure [Read More]

Who: Faculty, staff, and students What: Adobe Flash Player reaching end-of-life (EOL) status on December 31, 2020 On December 31, 2020, Adobe will stop distributing and discontinue support for Adobe Flash Player. No updates, including critical security updates, will be released after that date. Recommended Action Adobe recommends that all users uninstall Flash Player before [Read More]