UNCG ITS News

Information Technology Services

On Wednesday, November 8, 2023, Information Technology Services (ITS) will delete courses in Canvas from the following semesters in accordance with the Canvas course deletion cycle: Spring 2017 Summer 2017 Fall 2017 Spring 2018 Summer 2018 Deleting courses cleans up faculty dashboards and course listings in Canvas, makes current and past courses easier to locate, [Read More]

On Wednesday, August 30, 2023, ITS will change the behavior of shared voicemail. After the change, shared voicemail will no longer forward a copy of voicemail messages to individuals. Consequently, shared voicemail messages will not be available in Teams. To check voicemail messages, individuals must log into Outlook, expand groups in the bottom left of [Read More]

Who: Faculty, Staff, and Students What: Oracle Database Quarterly Critical Patch Update (CPU) When: Tuesday, August 29, 2023, 5:30 a.m. – 7:30 a.m. Why: Information Technology Services (ITS) follows a standard quarterly patching release schedule to improve delivery and ensure the most secure hosted Oracle database services. The following core Oracle-dependent services will be impacted [Read More]

On Wednesday, August 30, 2023, macOS antivirus on UNCG-managed Apple Silicon devices will move from Jamf Protect to Microsoft Defender for Enpoint on Mac. Intel-based Macs will be unaffected; they have been protected by Microsoft Defender for Endpoint on Mac since the initial release of Jamf at UNCG.  Jamf allows Information Technology Services (ITS) to [Read More]

Who: Students, faculty, and staff When: Tuesday, August 1, 2023, from 8:00 p.m. until 7:30 a.m., and if needed Wednesday, August 2, 2023, from 8:00 p.m. to 7:30 a.m. What: Enterprise Networks will be performing network maintenance that could intermittently affect wired, wireless, and remote connectivity. We do not anticipate any extended outages, but the [Read More]