Technology News

Information Technology Services

Information Technology Services (ITS) is aware of an issue that affected network access for some on-campus users between 1:50 and 3:15PM this afternoon. The issue coincided with scheduled maintenance and has been resolved. ITS apologizes for any inconvenience caused by this issue. If you have questions or need more information, please contact 6-TECH at (336) [Read More]

UPDATE 11/15/2017 6:35 p.m. Google reported that the problem with Google Docs was resolved as of ~5:35 p.m. and the service should be functioning normally now. If you have questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu. {Original post: 11/15/2017 4:35 p.m.} Google is reporting an issue with Google Docs [Read More]

A power issue caused service disruption of MyCloud services at approximately 10:20am – 10:35am this morning, interrupting some user sessions. The issue has been resolved and all services should be working normally. We apologize for any inconvenience caused by this unplanned service interruption. If you continue to experience issues, please contact  6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.

This morning between approximately 9:35 a.m. and 10:05 a.m., authentication to several services, including Banner INB, was briefly disrupted. The issue has been resolved and all services should be working normally. We apologize for any inconvenience caused by this unplanned service interruption. If you continue to experience issues, please contact  6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu. [Read More]

Update:11/10/17, 12:00 p.m. As of 11/10/2017, the issue with automatic MP4 conversions of WebEx sessions held via Canvas (using the CirQlive service) has been resolved. The problem began on 11/6/17, when CirQlive was unable to contact WebEx for an extended period of time due to widespread Internet problems occurring with many major providers on that [Read More]