ITS News

Information Technology Services

Update (Resolved): 12-15-19, 9:15 a.m. On 12-15-19, between 8:20 a.m and 9:15 a.m, there was an issue that affected MyCloud. ITS confirms that the MyCloud service is restored and functioning normally. ITS will continue to monitor the service. We apologize for any inconvenience caused by this issue. If you continue to experience problems with this [Read More]

Update: 11/22/2019, 10:18 a.m. On November 22, 2019, between approximately 8:30 a.m. and 10:15 a.m., there was an issue that affected software access. ITS confirms that the issue is resolved and service is restored. We apologize for any inconvenience. For technical assistance, please submit a 6-TECH ticket, call 6-TECH at (336) 256-TECH (8324), or email [Read More]

Who: Students, faculty, and staff What: Planned downtime for the wireless network in the following buildings: 500 Forest St. Mossman Eberhart When: Monday, November 25, 2019, through Wednesday, November 27, 2019 Wireless access points will be upgraded in the buildings listed above during the week of November 25. During the upgrade, wireless service may be [Read More]

Update (Resolved): 11/15/2019, 7:25 p.m. On November 15, 2019, between approximately 5:45 p.m. and 7:15 p.m., a partial network outage affected multiple buildings in the Gate City Boulevard vicinity. ITS confirms that network connectivity is restored in all buildings and will continue to monitor services. We apologize for any inconvenience caused by this issue. For [Read More]