Technology News

Information Technology Services

Update: 3/2/18 6:45 p.m. The issue with Canvas access has been resolved. ITS apologizes for any inconvenience caused by this issue. If you have additional questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu. {Original post: 3/2/2018 3:45 p.m.} At 3:10 p.m. this afternoon, Information Technology Services (ITS) was made [Read More]

There is an intermittent, sporadic issue with outbound faxing from on-campus to off-campus locations.  As of now,  three campus locations are affected. Inbound faxing and outbound faxing to other campus locations has not presented issues. The matter was investigated by ITS Voice Services and was then referred to third tier vendor support. The issue has [Read More]

Update 2/16/18 at 1:55PM EST: At 12:43pm, Information Technology Services (ITS) was made aware that there was an issue with Banner. The issue was resolved at 1:38pm. Banner service has been restored and is operating normally. Information Technology Services (ITS)  apologizes for any inconvenience caused by these issues. If you have additional questions or need [Read More]

Information Technology Services (ITS) is aware of an issue that prevented UNCG from receiving phone calls from off-campus this morning. The outage window was from approximately 10:15 a.m. through 11:00 a.m. The issue has been resolved and all voice services are working normally at this time. ITS will continue to monitor the situation. ITS apologizes for [Read More]

Update: 2/14/18 3:40 p.m. The issue with wireless connectivity has been resolved.  ITS apologizes for any inconvenience caused by this issue. If you have additional questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu. {Original post: 2/14/2018 12:40 p.m.} Information Technology Services (ITS) is aware of a sporadic wireless connectivity [Read More]