Technology News

Information Technology Services

Update (Resolved) 4/3/19, 4:15 p.m. Box has resolved the outage that began at approximately 1:10 p.m. Functionality of Box Web App and native applications is fully restored. Go to Box status for further information on this issue. For technical assistance, please submit a 6-TECH ticket, call 6-TECH at (336) 256-TECH (8324), or email 6-TECH@uncg.edu. {Update [Read More]

An issue affecting Google account activation occurred between 2:10 a.m. and 9:25 p.m. Tuesday, March 26, 2019. ITS confirms that the Google account creation process is restored and functioning normally. ITS will continue to monitor service. We apologize for any inconvenience caused by this issue. If you have questions or need assistance, please contact 6-TECH [Read More]

UPDATE (Resolved): 02-13-2019, 6:05 a.m. An issue affecting Gmail and Google Drive, occurred last night between 10:35 p.m. and 2:15 a.m. ITS confirms that both services are restored and functioning normally. ITS will continue to monitor service. Symptoms experienced by affected users included unexpected error messages, general slowness, or being unable to download files. We [Read More]

Update (Resolved): 3/9/2019, 3:25 p.m. An issue affecting Spartandrive and MyFiles occurred today between 2:30 a.m. and 3:00 p.m. ITS confirms that these services are restored and functioning normally. ITS will continue to the monitor the services. At 2:30 a.m., a corrupted configuration file caused Spartandrive and MyFiles to become unavailable. Working with vendor support, ITS corrected [Read More]

Information Technology Services (ITS) is aware of an issue that affected EDUROAM authentication between 7:30 a.m. and 9:00 a.m. The issue has been resolved and the service is functioning normally. ITS is currently investigating to determine the cause and is unaware of any ongoing problems. If you have questions or need assistance, please contact 6-TECH [Read More]