Technology News

Information Technology Services

Update: 6/6/2017, 9:15 a.m. ITS has received confirmation that the issue with  Canvas is now resolved. We are unaware of any ongoing problems at this time. We apologize for any inconvenience this issue may have caused. If you have questions or need assistance, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.  (Original post 6/3/17, [Read More]

Update: 6/2/2017, 4:15 p.m. The issue affecting Kumo Cloud-Mapped Drives in MyCloud and ITS Labs has been resolved. We are unaware of any ongoing problems at this time. We apologize for any inconvenience this issue may have caused. If you have questions or need assistance, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu. (Original [Read More]

Maintenance was performed on the campus telephone system on Saturday, May 20. While most campus IP telephones had their service restored successfully, some campus IP telephones may not work until their power cables are disconnected and reconnected. NOTE – If your phone has a dial tone, you do not need to take any action. Information [Read More]

To: All students, faculty, and staff who use eduroam, UNCG’s primary wireless network From: Information Technology Services (ITS) Date: March 31, 2017 IMPORTANT! On April 13, ITS will perform required system updates on the eduroam wireless network. This may require you to update the wireless network settings on devices (e.g., laptops, tablets, smart phones) where [Read More]

Update: 3/17/2017, 8:15 a.m. Yesterday’s Webex login problems were resolved by approximately 8 p.m. last night. We are unaware of any ongoing problems at this time. We apologize for any inconvenience this issue may have caused. If you have questions or need assistance, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu. (Original post: 3/16/2017, [Read More]