ITS News

Information Technology Services

Who: Students, faculty, and staff What: Planned network downtime for multiple residence halls When: Monday, July 18, 2022 – Friday, July 22, 2022 Information Technology Services (ITS) will be performing network maintenance in the residence halls from July 18 through July 22, 2022, following the schedule listed below. There may be brief interruptions in network [Read More]

Who: Faculty and staff What: Deprovisioning process for Box and Google Workspace accounts of users no longer with UNCG When: Starting Friday, July 8, 2022 On Friday, July 8, 2022, Information Technology Services (ITS) will begin modifying some Box and Google Workspace accounts to better manage licensing and storage capacity according to our data-retention requirements. [Read More]

At approximately 11:00 a.m. on Tuesday, July 5, ITS reported an outage on the SEGRA network that impacted incoming and outgoing calls at UNCG.  At 6:03 p.m., the vendor reported that the issue was resolved. ITS will continue to monitor the service.  For technical assistance, submit a 6-TECH ticket or email 6-TECH@uncg.edu. Follow the 6TECH [Read More]

Who: All UNCG faculty, staff, and students with files on the N, O, and S drives What: Network storage downtime When: Friday, July 29, 2022, 10:00 p.m. – Sunday, July 31, 2022, 11:59 p.m. Starting at 10:00 p.m. on Friday, July 29, Information Technology Services (ITS) will be migrating the User and Group storage volumes [Read More]

Who: Campus phone users What: Planned maintenance for the campus phone system When: Wednesday, June 15, 2022, 5:30 a.m. – 7:30 a.m. Why: Additional work is needed to remove the AT&T configuration from the campus phone system, which was migrated to Microsoft Teams. Calls to and from campus phones on the UNCG network will be [Read More]