Technology News
Information Technology Services
Google Enhances Gmail Mobile App
On January 29, 2019, Google announced design enhancements to the Gmail mobile application. The changes complement the recent redesign of core G Suite applications, including Gmail, Calendar, Drive, and Docs. Android and iOs mobile apps will update to the new design within the next two weeks. There are several enhancements that greatly improve the Gmail-user [Read More]
Gmail Service Outage (Resolved)
An issue affecting Gmail service occurred today between approximately 6:50 a.m. and 7:39 a.m. Google reports that the problem is resolved and ITS confirms that Gmail service is restored and functioning normally. ITS will continue to monitor service. The issue caused users to get 404 errors when attempting to log in. We apologize for any inconvenience caused by this [Read More]
Google Legacy Tasks Retirement
Starting February 1, 2019, Google will retire the legacy Tasks full screen and canvas versions of the interface. These will no longer be available to UNCG accounts. Specifically, the following URLs will be disabled: • Legacy Tasks Full Screen: https://mail.google.com/tasks/ig • Legacy Tasks Canvas: https://mail.google.com/tasks/canvas In addition, Chrome extensions created to access and modify the [Read More]
Improved Hangouts Chat for Desktops
Google has released the G Suite Hangouts Chat desktop version which is now compatible with UNCG’s Single Sign-On (SSO) services. With improved security features in this release, Mac and Windows users can download the improved Hangouts Chat desktop client for an additional method to access the Hangouts Chat service. Previously, UNCG users could make use [Read More]
Launch Announcement: New Google Drive Retention Service, Expanding Google Vault
UNCG Information Technology Services (ITS) has added Google Drive to the Google Vault retention and e-Discovery service for all UNCG G Suite accounts. This expands the Vault service that previously only handled email retention & e-Discovery. Vault will make it easier for all UNCG employees to retain copies of all work-related electronic documents, including those [Read More]
Technology Training
- Redefining ITS Services: an ITS Services Overview April 2, 2019
- Intermediate Qualtrics April 4, 2019
- Introduction to Online Surveys using Qualtrics April 16, 2019