ITS News

Information Technology Services

Beginning Monday, June 15, 2020, UNCG G Suite users will transition to Google’s newest enterprise-grade collaboration tool, Google Chat. Google Chat will become the default option for direct messages (DMs), group messages, and team discussions. The Classic Hangouts app will be turned off. Chat has a modern UI, team rooms that support better team collaboration,  [Read More]

UNCG G Suite users can now enable the Zoom for GSuite Add-on, available in the G Suite Marketplace.  The Add-on allows a Zoom Meeting to be created in Gmail and Google Calendar. In Gmail, a user can launch their personal Zoom Meeting room. In Calendar, a user can add a Zoom meeting to an event. [Read More]

Update: 4/14/2020, 4:30 p.m. Due to technical difficulties, the transition scheduled for the morning of Tuesday, April 14, will occur the morning of Wednesday, April 15. {Original post: 4/7/2020, 8:48 a.m.} On Tuesday, April 14, 2020, UNCG’s G Suite services (Gmail, Google Drive, etc.) will transition to UNCG’s new identity access management (IAM) system. Users [Read More]

Until July 1, 2020, Google has increased the offerings of G Suite Hangouts Meet to accommodate the demand for online videoconferencing services during the Covid-19 pandemic. The following changes have been made: Meetings allow up to 250 participants per call. Live streaming allows up to 100,000 viewers from within the UNCG domain. Meetings can be [Read More]

Update (Resolved), August 19, 4:45 p.m. On August 19, 2019, between approximately 2:45 p.m. and 4:00 p.m., there was an issue that prevented many users from logging in to Gmail. Google reports that the problem is resolved for the vast majority of affected users. ITS will continue to monitor the service. If you continue to [Read More]