ITS News

Information Technology Services

Update: 4/14/2020, 4:30 p.m. Due to technical difficulties, the transition scheduled for the morning of Tuesday, April 14, will occur the morning of Wednesday, April 15. {Original post: 4/7/2020, 8:48 a.m.} On Tuesday, April 14, 2020, UNCG’s G Suite services (Gmail, Google Drive, etc.) will transition to UNCG’s new identity access management (IAM) system. Users [Read More]

Until July 1, 2020, Google has increased the offerings of G Suite Hangouts Meet to accommodate the demand for online videoconferencing services during the Covid-19 pandemic. The following changes have been made: Meetings allow up to 250 participants per call. Live streaming allows up to 100,000 viewers from within the UNCG domain. Meetings can be [Read More]

Update (Resolved), August 19, 4:45 p.m. On August 19, 2019, between approximately 2:45 p.m. and 4:00 p.m., there was an issue that prevented many users from logging in to Gmail. Google reports that the problem is resolved for the vast majority of affected users. ITS will continue to monitor the service. If you continue to [Read More]

Beginning May 21, 2019, Google “Team Drives” will become “shared drives.” On the web and in Drive File Stream, the change will occur during the first week of June. Any desktop shortcuts that link to content inside of shared drives must be updated. This name change has no impact on drive or folder functionality. It [Read More]

On May 6, 2019, Google will update Google Groups settings to ease group management. Settings with similar functionality will be combined, and settings that are rarely used will be removed. These changes may affect existing groups. What’s changing Member management settings – Settings for adding, approving, and inviting users to groups are being merged into [Read More]