ITS News
Information Technology Services
Update (RESOLVED): Software Access Issue
Update: 11/22/2019, 10:18 a.m. On November 22, 2019, between approximately 8:30 a.m. and 10:15 a.m., there was an issue that affected software access. ITS confirms that the issue is resolved and service is restored. We apologize for any inconvenience. For technical assistance, please submit a 6-TECH ticket, call 6-TECH at (336) 256-TECH (8324), or email [Read More]
Microsoft Office 365 Licensing Upgrade and Redistribution
Between August 9 and August 12, 2019, Information Technology Services (ITS) will upgrade the University’s Microsoft Office 365 license to provide new applications, more security, and better licensing management. The upgrade includes a licensing redistribution that ensures UNCG is in compliance with Microsoft licensing requirements. This upgrade: provides qualified University employee accounts with access to [Read More]
Microsoft Office 365 Access Discontinued for Ineligible Accounts
To meet contractual compliance requirements, accounts not tied to current UNCG students, faculty, and staff will lose access to Microsoft Office 365, (MS Word, Excel, PowerPoint, etc.) on Wednesday, February 6, 2019. Under Microsoft’s new subscription model, licensing rules will be enforced, and ineligible accounts will lose access to Microsoft software. An ineligible account is [Read More]
Microsoft Office 365 Campus Subscription Offerings to be Expanded
Starting February 4, 2019, UNCG ITS will offer access to Project Online Essentials and Power BI as part of our Office 365 campus subscription for students, faculty, and staff. Subscriptions for Microsoft Project Professional and Power BI Pro will be available for purchase. To access these tools, log in to http://Office365.uncg.edu with your UNCG account. [Read More]
UPDATE (Resolved): Issue with Microsoft Office 365
Update (Resolved): 9/4, 11:50 a.m. Office 365 connectivity and Office 365 Box integration are now functioning properly. If you have questions or need assistance, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu. [Original Post 9/4/18, 11:15 a.m.] What: Microsoft Office 365 Online service interruption Who: Faculty, Students, Staff When: Tuesday, September 04, 9:09 am Information [Read More]
Technology Training
- Introduction to Online Surveys using Qualtrics – Zoom April 7, 2020
- Intermediate Qualtrics – Zoom April 14, 2020
- Learning Technology Drop-In Session (Ask us Anything!) April 14, 2020
- Learning Technology Drop-In Session (Canvas Clean-Up) May 1, 2020