ITS News

Information Technology Services

On November 15, 2019, between approximately 2:00 p.m. and 3:25 p.m., there were intermittent issues that affected printing on campus. The problem appears to be resolved. ITS will continue to monitor the service. We apologize for any inconvenience caused by this issue. For technical assistance, please submit a 6-TECH ticket, call 6-TECH at (336) 256-TECH [Read More]

Who: Faculty and staff What: Enable UNCG Single Sign-On (SSO) for faculty and staff web printing (spartanprint.uncg.edu) When: Wednesday, June 12, 2019, 6:30 a.m. – 7:00 a.m. ITS will enable UNCG Single Sign-on (SSO) for faculty and staff web printing (spartanprint.uncg.edu) on Wednesday, June 12. There will be a brief web printing outage as the [Read More]

Who: Faculty and staff What: Upgrade of Pharos Uniprint and Pharos MobilePrint applications to the latest versions When: Wednesday, March 6, 2019, 5:30 a.m. – 7:30 a.m. Why: Upgrading the print applications to their latest versions will improve functionality and security. Brief service interruptions are anticipated during the maintenance window as the application and services [Read More]

Who: Faculty and staff What: Maintenance of faculty/staff printing service When: Friday, February 22, 2019, 6:00 a.m. – 7:00 a.m. Database maintenance will be performed on the Pharos printing environment used by faculty and staff. Brief service interruptions are anticipated during the maintenance window as services are restarted. Note: This does not impact the Pharos [Read More]

Who: Faculty and staff What: Faculty and staff printing When: Monday, February 11, 2019, 6:30 a.m. – 7:30 a.m. Why: Database maintenance will be performed on the Pharos printing environment used by faculty and staff. No service interruption is anticipated during this maintenance window. NOTE: This does not impact the Pharos printing environments used in [Read More]