Information Technology Services

UNCG’s Zoom service ends on December 31, 2023. This includes the Canvas Zoom integration, the use of UNCG credentials in the free version of Zoom, and the end of ITS support for Zoom. In Spring 2024, all courses will be required to use Microsoft Teams for virtual class sessions and meetings. Since Zoom will no [Read More]

Make it automatic. Most reputable software companies offer the convenience of automatic updates for their products, with reminders when updates are available. If automatic updates aren’t available, set a quarterly reminder to manually check for updates. Get it from the source. When downloading a software update, ensure it’s from the official company that created it. [Read More]

On October 11, 2023, an issue in Canvas that affected peer reviews was reported to Information Technology Services (ITS). Instructure, the vendor for Canvas, reports their engineers have corrected the issue. ITS has verified that peer reviews appear correctly.  If you still experience the issue with peer reviews, please submit a 6-TECH ticket, call 6-TECH at (336) 256-TECH (8324), [Read More]

Update: ITS is aware of problems encountered while trying to use the New Teams app. We are actively investigating this issue, and will provide updates as soon as more information is available. Microsoft Teams has introduced its latest app for Windows and Mac users, which is accessible through a toggle switch labeled Try the new [Read More]

October is here, and you know what that means – it’s Cybersecurity Awareness Month! 🌐🔒 UNCG Information Technology Services (ITS) joins the National Cybersecurity Alliance and Cybersecurity and Infrastructure Agency (CISA) to boost campus cyber awareness. ITS will share vital tips to help safeguard your identity, finances, and devices. Stay tuned for ways to protect [Read More]