Technology News

Information Technology Services

Who: Faculty, staff and students What:  Planned downtime for the following services: •    UNCGenie •    Self-Service Password Reset (SSPR) •    UNCG Account Provisioning •    GetMyPin •    Touchnet Payment Gateway •    Banner INB •    Workflow •    AIMS parking system •    Financial Aid phone and web chat authentication •    JIRA •    Stash •    Degree Works •    Oracle [Read More]

Apple has announced that it will officially release macOS High Sierra, 10.13, on September 25, 2017. Information Technology Services (ITS), in collaboration with the Mac Advisory Committee, is currently evaluating High Sierra for on-campus use. This includes testing its compatibility with enterprise applications and UNCG standard hardware and network configurations. All Mac users are advised [Read More]

Update: 9/11/2017 6:50 p.m. The problem causing the issues with access to WebEx via Canvas has been resolved (see details from the status page of the service that hosts CirQlive). We are unaware of any ongoing problems at this time. We apologize for any inconvenience this issue may have caused. If you have questions or [Read More]

Update: 9/7/2017 12:40 p.m. Google is reporting that the issue with Google Drive has been resolved (see status page). If you have questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or {Original post: 9/7/2017 11:17 a.m.} Information Technology Services (ITS) is aware of an issue with Google Drive not loading files. UNCG [Read More]

Who: Students, faculty, staff What: Planned network downtime for multiple buildings (see list below) When: Friday, September 1, 5:30am – 7:30am Why: Information Technology Services (ITS) will perform network maintenance in multiple buildings on September 1. Minimal impact is expected during the maintenance window. Chemical Safety Facility Dining Hall Gray Home Management Coleman Building Jackson Library Oakland [Read More]