UNCG ITS News
Information Technology Services
Canvas Scheduled Maintenance | Thursday, March 21
Who: Students, faculty, and staff that use Canvas What: Canvas scheduled maintenance When: Thursday, March 21, 2024, at 2:05 a.m. until 4:05 a.m. Why: Instructure, the vendor for Canvas, has scheduled maintenance that is expected to last no more than 5 minutes but could extend to 2 hours. During the maintenance window, Canvas may be [Read More]
Reminder: Planned Downtime for Several Oracle-Dependent Services | Tuesday, March 19
Who: Faculty, staff, and students What: Oracle Database Quarterly Critical Patch Update (CPU) When: Tuesday, March 19, 2024, 4:30 a.m. – 7:30 a.m. Why: Information Technology Services (ITS) follows a standard quarterly patching release schedule to improve delivery and ensure the most secure hosted Oracle database services. The following core Oracle-dependent services will be impacted [Read More]
eduroam Client Configuration Changes for Students, Faculty, and Staff Rescheduled | Wednesday, March 13
Who: Students, faculty, and staffWhat: eduroam clients configured with username only will be redirected to a captive portal page with a link to re-configure the device.When: Wednesday, March 13, 2024, at 8:00 a.m.Why: This will help remediate improperly configured clients and ensure proper roaming when visiting other eduroam locations. Connection to eduroam will not be [Read More]
Changes Coming to Microsoft Authenticator App | Monday, March 4
Beginning Monday, March 4, 2024, the Microsoft Authenticator app will enhance security by showing the name of the service you’re accessing. For instance, when logging into Canvas, ServiceNow, or Microsoft Teams, their names will appear in the app. Some services like Banner might show “Shibboleth” instead. This feature helps verify the authenticity of Multi Factor [Read More]
Self-Service Banner 9 Module Upgrades Rescheduled | Wednesday, March 6
Who: Students, faculty, and staffWhat: UNCG is upgrading Banner Student, Registration, and Faculty from Self-Service Banner 8 to Self-Service Banner 9 (SSB9).When: Wednesday, March 6, 2024, 5:30 a.m. – 7:30 a.m. Why: Banner module upgrades On Wednesday, March 6, 2024, Self-Service Banner 9 (SSB9) interfaces will be upgraded with a new look and feel. See the Technology [Read More]
Technology Training
- Microsoft Bookings at UNCG April 23, 2024
- Research Computing Facilitation Office Hour April 24, 2024
- Teams: Working with Files at UNCG April 24, 2024
- Teams: Make Meetings Better at UNCG April 25, 2024
- Finding Efficiencies in Outlook April 29, 2024