ITS News

Information Technology Services

Who: Faculty and staff using VoIP phones What: VoIP phones will reboot at least three timesWhen: Thursday, August 2, 10:00 p.m. – 11:59 p.m. Why: Maintenance of phone system Starting at  10 p.m. on Thursday, August 2, changes will be made within our phone system that will cause VoIP phones to reboot at least three [Read More]

UPDATE (Resolved) : 7/22/2018 2:51pm At this time campus network services appear to be working normally.  ITS continues to investigate the cause of this network issue. The disruption lasted approximately 1.25 hours (between ~1:30 pm and 2:47 pm).  ITS apologizes for any inconvenience caused by this issue and will continue to monitor the situation. If you are [Read More]

Who: Occupants of the Joint School of Nanoscience and Nanoengineering (JSNN) What: Planned downtime for network services at the Ragsdale Residence Hall When: Tuesday, June 12, 4:00 a.m. to 6:00 a.m. Why: Upgrade to network electrical support equipment. During the maintenance window, there will be intermittent loss of network services — including wired, wireless and VoIP services [Read More]

Who: Occupants of Multiple Buildings, listed below What: Potential disruption of some services When: Tuesday, May 8 through Saturday, May 12 Why: AT&T is relocating several lines and equipment in the area.  Note: These are not UNCG Voice Services VOIP lines, which should be unaffected during this time.  These lines are provided by AT&T for specialized [Read More]

Information Technology Services (ITS) is aware of an issue that prevented UNCG from receiving phone calls from off-campus this morning. The outage window was from approximately 10:15 a.m. through 11:00 a.m. The issue has been resolved and all voice services are working normally at this time. ITS will continue to monitor the situation. ITS apologizes for [Read More]