Technology News
Information Technology Services
Webex System Maintenance | April 5-7
Cisco has announced an extended service maintenance window for UNCG’s Webex environment. This maintenance window will begin Friday, April 5 at 10:00 p.m. EDT and end Sunday, April 7 at 3:00 a.m. EDT. Impact to UNCG Users Most Webex services will continue to function normally during this maintenance window. Users may continue to use Webex [Read More]
New Webex Email Verification Prompt
In an effort to improve security for user accounts, Cisco recently implemented an update to Webex that prompts users to verify their email addresses. As a result, users logging in to Webex directly via https://webex.uncg.edu may see a warning icon next to their username at the top of the page: When the username is clicked, [Read More]
UPDATE (Resolved): Account Activation Outage
Update (Resolved): 2/18/2019, 11:40 p.m. An issue affecting Google, Adobe Creative Cloud, and Webex account activation occurred between 10:00 p.m. and 11:30 p.m. Monday, February 18, 2019. ITS confirms that account activation is restored and functioning normally. ITS will continue to monitor service. All account activations that were affected have now been created successfully. ITS recommends [Read More]
Webex Emergency System Maintenance | January 25-26
Cisco has announced an emergency maintenance window for UNCG’s Webex environment. This maintenance window will begin Friday, January 25 at 10:00 p.m. EST and end Sunday, January 27 at 3:00 a.m. EST. Impact to UNCG Users Most Webex services will continue to function normally during this maintenance window. Users may continue to use Webex, including [Read More]
Webex System Maintenance | January 18-19
Cisco has announced a maintenance window for UNCG’s Webex environment. This maintenance window will begin Friday, January 18 at 10:00 p.m. EST and end Sunday, January 20 at 3:00 a.m. EST. Impact to UNCG Users Most Webex services will continue to function normally during this maintenance window. Users may continue to use Webex as normal, [Read More]
Technology Training
- Redefining ITS Services: an ITS Services Overview April 29, 2019
- Introduction to Online Surveys using Qualtrics May 22, 2019
- Intermediate Qualtrics May 29, 2019