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Information Technology Services

Cisco has announced some changes to the Webex platform, to take effect with the next regular product update. Included in this update are some significant changes to the user experience for Meeting Center and Event Center, as well as an overall naming change to their product lineup. These updates are scheduled to take place in [Read More]

Update: 11/21/2017 5:45 p.m. The issue with WebEx sessions started from Canvas has been resolved. ITS apologizes for any inconvenience caused by this issue and will continue to monitor the situation. If you have questions or continue to experience problems, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu. {Original Post: 11/21/17 5:05 .pm.} ITS [Read More]

Beginning Friday, October 13, users in UNCG’s Faculty/Staff WebEx environment will have the ability to delegate session scheduling privileges to other users. This feature is similar to a user’s ability to assign calendar delegates in Google Calendar. Delegated scheduling privileges are available for the Meeting Center and Training Center platforms. Before delegated scheduling, it was difficult for [Read More]

UNCG WebEx is scheduled to receive a routine update from the vendor, Cisco. As part of this update, the service will begin prompting users for phone number information upon login. However, in testing, this feature is not working as expected, resulting in repeated prompts for phone number information. In an effort to protect our users [Read More]

Update: 3/17/2017, 8:15 a.m. Yesterday’s Webex login problems were resolved by approximately 8 p.m. last night. We are unaware of any ongoing problems at this time. We apologize for any inconvenience this issue may have caused. If you have questions or need assistance, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu. (Original post: 3/16/2017, [Read More]