Technology News
Information Technology Services
Update to User Phone Numbers in UNCG WebEx
UNCG WebEx is scheduled to receive a routine update from the vendor, Cisco. As part of this update, the service will begin prompting users for phone number information upon login. However, in testing, this feature is not working as expected, resulting in repeated prompts for phone number information. In an effort to protect our users [Read More]
UPDATE (Resolved): Some Users Experiencing WebEx Login Errors
Update: 3/17/2017, 8:15 a.m. Yesterday’s Webex login problems were resolved by approximately 8 p.m. last night. We are unaware of any ongoing problems at this time. We apologize for any inconvenience this issue may have caused. If you have questions or need assistance, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu. (Original post: 3/16/2017, [Read More]
Planned Downtime for Authentication (Login) Services – Affects Gmail, Canvas, and More | Thursday, March 16 | 5:00am – 7:30am
Who: Students, faculty and staff who log into applications connected to Shibboleth (UNCG’s Single sign-on) authentication services (see list of services below). What: Planned downtime of Shibboleth authentication services. Affected services affected include: Google Apps (e.g. Gmail, Hangouts, Calendar, Drive) Canvas Box Office 365 SpartanCard Online WebEx Qualtrics When: Thursday, March 16, 5:00 a.m. – 7:30 [Read More]
UPDATE (Resolved): Issue with WebEx Access From Canvas
Update: 2/22/2017, 9:30 a.m. ITS has received confirmation that the issue with WebEx access from Canvas is now resolved. We are unaware of any ongoing problems at this time. We apologize for any inconvenience this issue may have caused. If you have questions or need assistance, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu. [Read More]
UPDATE (Resolved): Issue with WebEx Access From Canvas
UPDATE: 2/15/17, 9:00 a..m. ITS has received confirmation that the issue with WebEx access from Canvas is now resolved. We are unaware of any ongoing problems at this time. We apologize for any inconvenience this issue may have caused. If you have questions or need assistance, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu. [Read More]
Technology Training
- Digital Classroom Orientation August 23, 2017
- ShareLink September 7, 2017