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Information Technology Services

Update (Resolved): 2/18/2019, 11:40 p.m. An issue affecting Google, Adobe Creative Cloud, and Webex account activation occurred between 10:00 p.m. and 11:30 p.m. Monday, February 18, 2019. ITS confirms that account activation is restored and functioning normally. ITS will continue to monitor service. All account activations that were affected have now been created successfully. ITS recommends [Read More]

Cisco has announced an emergency maintenance window for UNCG’s Webex environment. This maintenance window will begin Friday, January 25 at 10:00 p.m. EST and end Sunday, January 27 at 3:00 a.m. EST. Impact to UNCG Users Most Webex services will continue to function normally during this maintenance window. Users may continue to use Webex, including [Read More]

Cisco has announced a maintenance window for UNCG’s Webex environment. This maintenance window will begin Friday, January 18 at 10:00 p.m. EST and end Sunday, January 20 at 3:00 a.m. EST. Impact to UNCG Users Most Webex services will continue to function normally during this maintenance window. Users may continue to use Webex as normal, [Read More]

Update: 1/3/2019, 4:15 p.m. Cisco has canceled this maintenance event. Webex will function normally from January 4-5, and access to Webex recordings will not be affected. {Original post: 1/2/2019, 3:02 p.m.} Cisco has announced a maintenance window for UNCG’s Webex environment. This maintenance window will begin Friday, January 4, at 10:00 p.m. EST and end [Read More]

A new version of the Webex Tool in Canvas will be deployed on January 6, 2019, prior to the start of the Spring Semester. The new tool includes a new calendar interface, an updated session-scheduling experience, a new Appointment Slots feature, and more. How to Get the New Tool Users activate the new tool in [Read More]