ITS News

Information Technology Services

Information Technology Services (ITS) will retire Cisco’s Webex web conferencing service (Meetings, Events, and Training) at the end of our contract on December 7, 2020. The Webex service offering is being phased out to provide a more streamlined set of web conferencing services, which will be a cost savings for the University. Alternate solutions are [Read More]

With the latest Webex release (39.8), Cisco implemented some interface changes that affect the user experience in Webex Meetings. First, Modern View is now the default view in the Webex Meetings platform (https://webex.uncg.edu). Formerly, Classic View was the default view, and users could toggle between Modern and Classic views. With Cisco’s enforcement of Modern View, [Read More]

Cisco recently informed customers about vulnerabilities in some older versions of the Webex Network Recording Player and Webex Player on Windows computers. Due to these security concerns, all users of Webex on Windows-based computers should uninstall the Cisco Webex Network Recording Player and/or Cisco Webex Player if the installed versions are older than WBS 39.5.5. [Read More]

Cisco announced an extended service maintenance window for UNCG’s Webex environment. This maintenance window begins Friday, May 31 at 10:00 p.m. EDT and ends Sunday, June 2 at 3:00 a.m. EDT. Impact to UNCG Users Most Webex services will continue to function normally during this maintenance window. Users may continue to use Webex as normal, including [Read More]

Cisco announced an extended service maintenance window for UNCG’s Webex environment. This maintenance window begins Friday, April 26 at 10:00 p.m. EDT and ends Monday, April 29 at 3:00 a.m. EDT. Impact to UNCG Users Most Webex services will continue to function normally during this maintenance window. Users may continue to use Webex as normal, [Read More]